Tap Your Way to Smarter Travel: Qwen AI Lands in Hotel Rooms
The Future of Hotel Stays Just Got Smarter
Imagine stepping into your hotel room after a long journey and instantly accessing everything you need to know about the city - with just a tap of your phone. That's exactly what Alibaba's Qwen app now offers through its innovative NFC-powered "Touch to Wake" feature.
How It Works
The magic happens when guests lightly touch their smartphone to a Qwen NFC sticker in participating hotels. This simple gesture:
- Instantly activates the Qwen travel assistant
- Delivers customized recommendations based on your location
- Syncs exclusive Taobao flash sale coupons and benefits
The system cleverly builds upon existing Tmall Genie smart speaker hardware already present in many rooms.

Your Personal Travel Concierge
Once activated, Qwen becomes your knowledgeable local guide. Ask anything from "Where can I find authentic local cuisine?" to "What hidden gems should I visit?" The AI responds with:
- Richly illustrated suggestions
- Intelligent filtering using real-time data from Gaode Street Ranking and Fliggy
- Personalized itinerary planning based on budget and interests
The true brilliance lies in its ecosystem integration. See an attraction you like? Jump directly to Gaode Map for directions. Found a must-try restaurant? Book through Fliggy instantly.
Beyond Basic Assistance
Qwen doesn't stop at recommendations. It enhances every aspect of travel with features like:
- AI-generated attraction explanations (perfect for history buffs)
- Smart photo editing that magically removes crowds from your shots
- One-click social media post creation
The service debuted in popular Chinese tourist destinations including Hangzhou, Guangzhou, and Kunming, with plans to expand nationwide before Spring Festival.
What's Next?
Alibaba isn't stopping at hotels. Leveraging Tmall Genie's existing partnerships, they plan to bring Qwen to:
- Major tourist attractions
- Transportation hubs like airports
- Other high-traffic travel locations
The goal? Transforming AI assistants from simple chatbots into capable problem-solvers that handle real-world tasks seamlessly.
Key Points:
- Tap-to-activate NFC technology makes accessing travel help effortless
- Deep integration with Alibaba services creates a frictionless experience
- Currently available in select Chinese cities, expanding rapidly
- Represents shift from conversational AI to functional assistance



