NTT DATA's AI Agent Codex Cuts 3-Day Failure Analysis to 30 Minutes, 9,000 Employees Onboard
Japanese IT giant NTT DATA deployed OpenAI's Codex agent, slashing a complex system fault analysis from 3 days to just 30 minutes. Now used by 9,000 employees—including non-technical staff—Codex is reshaping how work gets done. The company's 'Customer Zero' strategy and security-first approach offer a blueprint for enterprise AI adoption.








