Xbox Executive's AI Advice for Layoffs Draws Backlash

Microsoft's recent announcement of 9,000 global layoffs has sent shockwaves through its workforce, with employees across multiple departments facing uncertainty. In the wake of this news, Matt Turnbull, an executive producer at Xbox Game Studios Publishing, sparked controversy by suggesting affected workers use AI tools like ChatGPT and Copilot to manage their emotional responses to job loss.

Image source note: The image is AI-generated using Midjourney

The Controversial Suggestion

In a since-deleted LinkedIn post, Turnbull proposed that AI could help reduce the "emotional and cognitive burden" of layoffs. He shared specific prompts for career planning, resume assistance, and emotional support that could be entered into AI software. While acknowledging the advice might trigger strong reactions, he positioned it as "best practices" for those navigating unemployment.

"If you're experiencing layoffs or preparing for potential ones," Turnbull wrote, "you're not alone - many around you are going through similar situations."

Public Backlash

The suggestion met with immediate criticism across social media platforms:

• One user called the advice "simply disgusting"
• Others expressed being rendered "speechless" by the recommendation
• Many argued that relying on AI during such personal crises demonstrated poor judgment

The backlash highlights growing tensions between corporate efficiency measures and human-centered approaches to workforce transitions. Critics argue that while AI can provide practical assistance, it cannot replace human empathy during emotionally charged situations.

Microsoft's Layoff Context

The controversy comes as Microsoft implements significant workforce reductions:

• Affecting approximately 4% of its 228,000 global employees
• Potentially impacting Xbox gaming divisions significantly
• Following earlier cuts in 2023 that totaled 10,000 jobs

While Microsoft hasn't specified affected departments, industry analysts suggest gaming projects may face particular disruption. The company continues investing heavily in AI development even as it reduces headcount in other areas.

Key Points

• Major Workforce Reduction: Microsoft cutting 9,000 jobs globally (4% of workforce)
• Controversial Guidance: Xbox exec suggested using AI for emotional support during layoffs
• Public Reaction: Widespread criticism of perceived insensitivity
• Gaming Impact: Xbox division expected to be significantly affected by cuts